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FAQs Asked Questions
What’s the difference between translation and localisation?
Translation involves converting your text from one language to another. The aim is to create a text with equivalent meaning.
Localisation goes much further. The goal is to fully adapt your text to a local audience, considering cultural and regional issues as well as many other factors to make the text appear completely natural to a native eye.
The localisation process can be applied to images and video content as well as text.
What can we translate?
We can translate files in any format.
From plain Word files and PDFs to Desktop Publishing files from software like Quark Xpress or Adobe Framemaker. We can work with Javascript, HTML, XHTML and other web formats as well as all kinds of software in almost any format you care to name.
Need an unusual type of file translating? Get in touch with us and confirm that we can work with it. There’s no commitment to using us.
Do you work with companies or private individuals?
The vast majority of our clients are companies or organisations, but we are also happy to work with individual clients.
No matter how big a client you are to us, you get the same award-winning, personalised customer service every time.
How much will my translation cost?
The long answer is that your translation cost will vary depending on things like the volume of material you need to have translated, your target language/s as well as several other important factors.
The short answer is that it’s always best to get in touch for a free quote. There’s no fee or obligation – and you can get a clearly costed price breakdown of your specific project so you know exactly where you stand.
Do you offer discounts for volume?
If you often find yourself in need of professional translation services, we may be able to offer you special rates. These will be based on the amount of work and level of partnership you have in mind.
We do this for numerous regular clients around the world, ensuring a cost-effective solution for each client’s unique requirements.
How do I pay for my translation services?
We accept domestic and international bank transfers, most major credit and debit cards and PayPal payments from both private individuals and companies. Just let us know how you prefer to pay and we will be happy to suggest a method which is convenient for you.
